Terms of Service

Acceptance of Terms

These terms form a legally binding agreement between you and Ethan Sunray LLC. If you use the service on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Eligibility and Account Responsibilities

You must meet applicable legal age requirements in your jurisdiction and provide accurate account information. You are responsible for keeping your credentials secure and for all activity under your account.

• Use accurate and current registration information.
• Maintain account security and promptly report unauthorized access.
• Comply with all applicable laws and regulations.

Service Scope and AI Output Disclaimer

Indream provides AI-assisted video, image, 3D model, and music generation, along with input assets, generated asset history, and related features. Available models, inputs, settings, output formats, and technical limits may vary by capability.

AI models, model availability, pricing, processing time, quality, and supported options may change over time. You acknowledge that AI-generated outputs may contain inaccuracies, artifacts, unexpected content, or rights-sensitive material and must be reviewed before publication, distribution, or commercial use. The service does not provide professional, legal, medical, or financial advice.

We may add, change, suspend, or discontinue features when necessary to maintain security, quality, legal compliance, and reliability.

AI Content Transparency

AI-generated media may include machine-readable metadata or watermark signals to help identify its origin, support safety review, prevent abuse, and process reports or appeals. You may not remove, obscure, or interfere with these signals in a way that misrepresents the origin or safety status of generated content.

Third-party models, source assets, or distribution platforms may apply, remove, or alter their own marks or metadata outside our control.

User Content and License

You retain ownership of content you upload, but you grant us a limited, non-exclusive license to host, process, transform, and deliver that content solely to provide, secure, and improve the service. Your rights in generated output are subject to applicable law and the terms of the model used to create it.

• You represent that you have all rights and permissions required to submit and process your content.
• You may not submit content that infringes third-party rights.
• You are responsible for the legal compliance of prompts, uploads, generated outputs, and published outputs.
• You are responsible for reviewing third-party rights, disclosure duties, and other requirements before using output commercially.

Payments, Credits, and Refunds

Paid features may require subscriptions, Credit Packs, or one-time purchases. Payments are processed by a third-party payment provider. Prices, included Credits, renewal periods, and applicable taxes are shown at checkout. You authorize us and the third-party payment provider to charge the selected payment method.

Purchased Credit Packs expire after the validity period displayed at checkout, currently 365 days unless stated otherwise. Credits are not cash, cannot be redeemed for money, and cannot be transferred except where required by law.

Subscriptions renew until canceled. Cancellation stops future renewals and does not remove access already paid for through the current period. Unless required by law or stated in our Refund Policy, used Credits, completed generations, and other completed service consumption are non-refundable.

Content Policy and Acceptable Use

This Acceptable Use Policy applies to video, image, 3D model, and music generation and all other Indream features. It covers prompts, reference media, uploads, generated outputs, stored assets, and content you share. You are responsible for your inputs and how you use the results.

Content Standards and Prohibited Categories

You must not use the service to request, generate, upload, store, share, or promote any of the following six categories of prohibited content.

• Pornography or NSFW content. Pornographic or sexually explicit material, sexual services, or nudity intended for sexual gratification, whether real or synthetic.
• Violence or gore. Violent or gory content, including graphic injury, torture, cruelty, credible threats, or material that encourages physical harm.
• Hate speech. Content that attacks, dehumanizes, or promotes discrimination or violence against people based on race, ethnicity, nationality, religion, sex, gender, sexual orientation, disability, or other protected characteristics.
• Child-unsafe content or CSAM. Child sexual abuse material, sexualized depictions of minors, grooming, exploitation, or content that endangers children, including AI-generated or manipulated material.
• Deepfakes or impersonation. Using a real person's likeness or identity without authorization for synthesis or impersonation, creating non-consensual intimate imagery, or using synthetic content to mislead others into believing someone actually made a statement, took an action, or endorsed something.
• Copyright or trademark infringement. Content that uses protected works, recordings, logos, or trademarks without the necessary rights, permission, or other lawful basis, including misleading claims of a brand's affiliation or endorsement.

Other Prohibited Conduct

We do not permit child sexual exploitation, non-consensual sexual deepfakes, promotion of terrorism or mass violence, incitement to genocide, or instructions for weapons of mass destruction. Do not disguise AI-generated media as authentic evidence of real events or mislead others about its origin.

• Violating laws, regulations, sanctions, trade controls, or third-party rights.
• Targeted harassment, doxxing, self-harm encouragement, or instructions for wrongdoing.
• Malware, credential theft, phishing, spam, scams, or deceptive commercial content.
• Deceptive manipulation of elections or public processes.
• Attempting to bypass content safeguards through disguised prompts, repeated submissions, or other evasion techniques.
• Attempting unauthorized access, scraping, security testing without permission, quota abuse, or service disruption.
• Sharing, selling, or transferring account access or authentication credentials.
• Circumventing billing, Credits, usage limits, access controls, or security measures.

Content Moderation

We use automated safety tools to check submitted text and supported reference media before generation. Requests that fail a required safety check are blocked. If a required safety check is unavailable, the affected request does not proceed.

Supported generated images, videos, 3D assets, and music may undergo additional automated safety processing. We may withhold or remove results that are rejected or require further review. Moderation decisions may be reviewed by our staff.

Automated checks can produce false positives or miss violations. Passing a check does not make prohibited use acceptable or confirm that you have the necessary rights. You must still review your outputs and ensure you have all required rights and permissions before using or sharing them.

Violations and Enforcement

When content or activity violates this policy, we may block a generation request, withhold or remove an output, restrict access to an asset, or require content to be corrected or removed. We reserve the right to restrict, suspend, or terminate access to the service for serious or repeated violations. We may preserve or disclose information and cooperate with competent authorities where required or permitted by law, including in matters involving child exploitation or credible threats.

Report Content, Abuse, or Rights Concerns

To report content, account abuse, security concerns, intellectual property claims, or DMCA takedown requests, email [email protected] with enough detail for us to review the issue. You can also use Report output on supported generated results, or choose Content Report or IPR Complaint in the feedback form.

Please include the following information when available.

• Your name, organization if applicable, and a reply email address.
• Content URLs, task or asset identifiers, and relevant account details.
• A clear description of the content or activity you believe is unlawful or harmful.
• For copyright or trademark claims, identify the protected work or mark and explain your rights or authorization.
• For DMCA requests, include the information required by applicable law, including your contact information, a good-faith statement, an accuracy statement, and your physical or electronic signature.

Reports and Appealing a Moderation Decision

For suspected child sexual abuse material, report its location and relevant identifiers. Do not download, attach, or redistribute illegal images or videos to make a report. Submit reports in good faith and do not use the reporting process to harass others. We may request more information, restrict access to disputed content during review, notify the affected user when appropriate, and process counter-notices where applicable.

If you believe a request was wrongly blocked or content was wrongly restricted, email [email protected] or select Appeal in the feedback form. Include the relevant task or asset identifier, the decision you are disputing, and any explanation or evidence of permission that supports your request. Restrictions may remain in place while the decision is reviewed.

Suspension and Termination

We may suspend or terminate access if you violate these terms, create a security risk, fail to pay, or use the service in a harmful or unlawful way. You may stop using the service at any time or request account deletion from your Profile page. Deleting your account does not automatically cancel payment obligations already incurred. We stop active subscription renewal as part of the deletion workflow.

Disclaimer of Warranties

The service is provided on an as is and as available basis, without warranties of any kind, express or implied, to the fullest extent allowed by law. We do not guarantee uninterrupted operation, a particular output, or preservation of every result. You should keep copies of important inputs and outputs.

Limitation of Liability

To the fullest extent permitted by law, Ethan Sunray LLC is not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, goodwill, or business opportunities arising from service use. Nothing in these terms excludes liability that cannot legally be excluded.

Changes to These Terms

We may update these terms from time to time. Updated terms will be posted on this page with a revised Last Updated date. Continued use after updates means you accept the revised terms.

Contact Information

For questions about these terms, contact us at [email protected]. The service website is https://indream.ai.